Senior Consultant, Experiential Practice (Account Supervisor)

2 weeks ago
Job ID

Opportunity Overview

Lumency is a client side sponsorship and experiential marketing agency with offices in Toronto, New York, and Chicago. Our culture is rooted in our core values; credibility, ownership, transparency and continuous improvement.  We are committed to the growth and development of our team members.


Established in 1996, we believe in better.  We create partnering relationships with industry leading clients. 


Lumency is currently seeking a Senior Consultant, Experiential Practice (Account Supervisor) to join our team!  


Duties and Responsibilities

Do you have a passion for experiential marketing?


Do you take pride in your ability to develop collaborative teams?


Do you want an opportunity to take ownership for a growing Practice?



Reporting to the Account Director, Experiential; the Senior Consultant, Experiential is responsible for the overall management of a work group and the execution of their assigned experiential programs, including strategic alignment, planning, execution, budgeting, and reconciliation. This role is responsible for owning day to day partner relationships with the work group clients, and anticipating their integrated marketing needs.


Duties and Responsibilities of Senior Consultant


Experiential Practice Leadership

  • Execute programs to plan through management of the internal team, agency resources and workflow
  • Manage quality of programs, ensuring creative is on strategy and in-field execution meets or exceeds KPI’s
  • Provide clear, concise and transparent communication to clients on program planning, execution and results
  • Manage the building, tracking and reconciliation of all work group program budgets
  • Lead the work group to look for ways to continuous improve program execution


Client Relationship Management

  • Understand and track all experiential programs and projects being activated
  • Embody the client brand and understand the client business and objectives holistically and specifically
  • Anticipate client needs as it relates to experiential marketing, help to generate new strategies and anticipate client integrated marketing needs
  • Cultivate meaningful relationships with all client team members
  • Articulate the client business clearly and concisely to the Lumency team
  • Investigate new on target partnerships or sponsorship opportunities
  • Absorb feedback, understand and articulate to internal teams
  • Possess ability to challenge respectfully with rationale, data and from experience



People Management

  • Support Talent to recruit, develop and retain the best talent in the experiential and sponsorship marketing industry
  • Onboard new team members and provide on-going continued learning and development
  • Support and guide team members through consistent performance management and development plans
  • Execute weekly one-on-one’s to support team members continued learning and growth
  • Responsible for the workplace health, safety and wellness of team members
  • Manage the execution of required tasks by the work group
  • Support team members to ensure efficiency and effectiveness in their approach to work
  • Coach and mentor direct reports through ongoing career growth and support


Culture Cultivation

  • Support ongoing development of a positive agency culture
  • Act as a Lumency champion in the marketplace


Qualifications of Senior Consultant



Post-secondary education in business administration, marketing, or communications (an asset)


6-8 years of experience in experiential or a relevant integrated marketing agency

2-3 years of people management experience


Skills and Abilities

  • Strong interpersonal and relationship-building skills
  • Excellent communication skills (written & verbal), ability to effectively communicate with clients, vendors, suppliers, and co-workers
  • Ability to read specialized and technical materials
  • Ability to lead a team through coaching and mentorship
  • Previous experience managing budgets
  • Strong presentation skills


Travel Requirements:  This position will be based in Toronto but includes periodic travel within the Canada and the USA.


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